Privacy Policy

When you contact us about an order, we may receive your name, WhatsApp account information, email address, delivery address, telephone number, selected products, order value, order reference and shipment details. We also collect limited technical and visit information, such as referral source, device type, country and pages viewed, to understand store performance and prevent misuse.

Online payment is currently unavailable on this website. New-order details and payment instructions are confirmed directly with customer care. Do not send card passwords, banking passwords or other account login credentials through WhatsApp or email.

• To confirm, prepare, ship and support your order.
• To provide delivery tracking and allow the carrier to contact you.
• To respond to customer-care requests and handle returns or payment questions.
• To prevent fraud, protect the store and improve site performance.
• To comply with payment, accounting and legal obligations.

We share information only when needed with service providers involved in payment, hosting, order fulfilment, delivery and customer support, or when required by law. Order records are retained only for as long as reasonably necessary for fulfilment, support, dispute handling, accounting and legal obligations.

You may contact us to ask about, correct or request deletion of personal information we control, subject to records we must retain for legal, security or transaction purposes. We do not sell customer personal information.

For a privacy question or request, email caihua20260201@gmail.com and include enough information for us to identify the relevant order or request.